How are we doing? Fairhaven values your comments and suggestions for improving our service so please tell us what you think.

Fill in this pdf form to share your compliment, complaint or suggestion. >Download the form<

Send the completed form back to us:
Fax: (02) 4325 1147
In person: give this form to your Support Worker, a Fairhaven staff member or Manager
Post:  Fairhaven Services, Re: Feedback Form, PO Box 6176, West Gosford NSW 2250

All feedback will be responded to in a timely and confidential manner.


Unsure who else to talk to?

For further advice or information you can contact the following organisations:

If you are unhappy with your service provider:
NSW Ombudsman 

Phone: 1800 451 524
TTY: 133 677

If you are unhappy with the NDIA’s actions:
Commonwealth Ombudsman 

Phone: 1300 362 072
TTY: 133 677

If you are unhappy with a product or service you have received:
NSW Fair Trading 

Phone: 13 32 20
TTY: 1300 723 404
Post: PO Box 1019, Gosford NSW 2250


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209 Brisbane Water Drive, Point Clare

Point Clare Car Boot Market:
2nd Sat of each month Mar-Nov. 9am-2pm

Op Shop

Vintage Fair Shopping Village
209 Brisbane Water Drive, Point Clare

Trading Hours:
Monday to Friday 9am – 4pm
Saturdays 9am – 2pm

Vintage Fair, Erina Fair
Erina Fair Shopping Centre, opposite Myer and Strandbags

Trading Hours:
Monday to Sunday, as per Erina Fair centre hours

Volunteers are urgently needed for one shift a week or fortnight


Join our awesome team! There's a range of volunteer roles to suit many skills and interests: helping at events, working in our op shop, sorting room, general maintenance, gardening, office assistance.

Come once a week or a fortnight, we welcome people of all ages. Drop in and say hi, or call on 4349 5500.

Cash Housie


All proceeds to Fairhaven
103 Springwood Ave, Ettalong


Club Bingo Sessions

All proceeds of equipment sales & most raffles to Fairhaven

Ettalong Bowling Club:
Mondays 11am & Thursdays 7.30pm

Erina Leagues Club:
Tuesdays 10.30am & Wednesdays 7.30pm

Everglades Country Club:
Wednesdays 7.30pm & Fridays 10.30am